Make Every Visitor Count: Smart, Secure, Seamless Entry with ACX VMS

In today’s dynamic business landscape, security, operational efficiency, and a seamless visitor experience are critical for every organisation. The ACX Visitor Management System (VMS) delivers a comprehensive, automated solution for managing and monitoring visitors, optimising security protocols and streamlining operations across office buildings, commercial complexes, and institutional environments.

Product Features & Unique Advantages

Flexible Registration Options

ACX VMS supports multiple registration methods to accommodate diverse operational needs. Visitors can be pre-registered by hosts or administrators via an online portal, or register on-site using front desk terminals, self-service kiosks, tablets, or robots. This flexibility ensures a convenient and efficient process for both scheduled and walk-in guests.

Self-Service Devices for Queue-Free Experience

• Kiosk: Facilitates rapid registration, direct lift access, and real-time communication with tenants for instant identity verification, reducing manual workload and eliminating congestion during peak periods.

• Tablet: Enables visitors to complete registration on their own devices, enhancing privacy, hygiene, and operational efficiency.

• Robot: Provides self-service registration and guides visitors to their destinations, optimising visitor flow and resource allocation.

AI-Powered Kiosk & Direct Tenant Communication

Setting a new industry benchmark, ACX self-service kiosk is equipped with advanced AI authorisation technology, distinguishing it from conventional kiosks. The intuitive interface supports direct, real-time communication between visitors and tenants, enabling immediate identity verification. This innovative approach not only elevates security but also streamlines the check-in process, substantially reducing front desk workload and enhancing operational efficiency.

Instant, Non-Transferable QR Code Access

Upon successful registration, each visitor is issued a unique QR code — either a fixed or patented scramble QR code — delivered instantly via email or SMS. This digital credential enables secure, contactless access to turnstiles, doors, and lifts.

• Patented Scramble QR Code: One-time, time-limited, frequency-restricted, and non-transferable, effectively preventing misuse and unauthorised sharing.

Centralised Real-Time Visitor Tracking

All visitor data and access activities are automatically recorded in a centralised database, enabling real-time monitoring, streamlined audits, and compliance with management requirements. This robust data management ensures every access event is fully traceable, supporting accountability, regulatory adherence, and efficient incident investigation.

Seamless Integration with Access Control and Lift Systems

ACX VMS is designed for seamless integration with both ACX and third-party access control, turnstile, and lift destination control systems. This advanced interoperability enables authorised visitors to access assigned floors directly and efficiently, regardless of the underlying system architecture. By supporting a wide range of platforms, ACX VMS enhances operational efficiency and security, providing a unified and future-ready solution for comprehensive building access management.

Transform your building’s visitor experience with 🔗ACX VMS — where advanced technology and seamless security converge to deliver exceptional value.